KB0032842 - Updating Outdated/Obsolete TritonLink Password Reset Verification Contacts

Overview

The TritonLink Password Reset Tool is the option to reset a student password on the TritonLink login page, also found as the 4th (last) option on the student Global Password Reset Tool. When using the TritonLink password reset tool, students will need to answer their Security Questions then proceed through the prompts until they are asked to choose a phone number or email address to receive a confirmation code. The confirmation code is the last step to insure the password is reset. Below are steps to take in order to update/modify the contact options for receiving this confirmation code.

Critical Concepts

The TritonLink password reset tool searches for possible confirmation email and phone numbers from the following sources:

your TritonLink student address/phone (both "permanent" and "current") address
your original off-campus email address used in the application process
your campus emergency notification system phone number

Updating any of the above information will also update the verification options shown on the password reset tool. The password reset will not be processed without receiving the confirmation code and entering it on the password reset tool.

Steps to Take

To update your permanent or current address/phone numbers: TritonLink Address Tool
To update your off-campus email address: Contact the Registrar's Office at registrar@ucsd.edu or call 858-534-31503.
To update your emergency notification contact number: Triton Alert Contact Info

If all of information is up to date on the above TritonLink tools and you are still seeing obsolete/incorrect info on the password reset tool, please contact the Registrar's office at registrar@ucsd.edu or call 858-534-3150.