Once your faculty or staff affiliation with UC San Diego ends, your account will begin to go through our automatic deactivation process. At the end of this process, your Active Directory (AD) account and associated data from our campus systems will be deleted. You will no longer have any access to your UC San Diego email or other applications. Note: This process only applies to your Active Directory account. There is a separate deactivation process for your Business Systems account.
If you are a part of UCSD Health Sciences or School of Medicine, your account is managed by Health Information Services (IS) and has different account closure rules. Contact Health IS Service Desk at (619) 543-4357 or submit a ticket at uchealth.service-now.com for more information.
Once your employment status changes to inactive, you are given a 60 day grace period where you are still able to access your UCSD account. During this time, you or your sponsoring department can request email forwarding or and auto-responder to redirect people to the appropriate contact for university business.
Affiliation update: If you are a former employee is continuing in a non-paid capacity, the department can request an affiliation update by sending a message to postmaster@ucsd.edu with an explanation of your new affiliation (e.g., researcher, post-doc, Emeritus, guest, volunteer), department, sponsor and length of time that affiliation is expected to continue. The request can be sent by the department system administrator, business officer, chair or other official department personnel. This will make sure that your account does not continue through the deactivation process until your affiliation with the university ends.
E-mail forwarding request: You can also request 1 year of e-mail forwarding by sending a message to postmaster@ucsd.edu and providing your off-campus forwarding e-mail address. This will allow you to receive any emails that are sent to your UC San Diego email. (Note: If your department previously requested an auto-responder, the forwarding request requires department approval.)
Auto-responder request: If you have no continued affiliation and your department wishes to have an auto-responder associated with your campus e-mail alias, a request and the desired text for the auto-responder message should be sent to postmaster@ucsd.edu. This option is available for up to 1 year.
If the 60-day grace period ends and no affiliation update has occurred, your campus email account will be put on hold for 6 months, your Active Directory (AD) account(s) will be disabled, and access to previous campus network services terminated.
If you still have questions or need additional assistance, please contact the ITS Service Desk. You can call us at (858) 246-4357, email us at support@ucsd.edu, or submit a ticket at support.ucsd.edu.