Set up Voice Mail


Overview


Faculty and Staff can use the voicemail tutorial to setup voicemail for their UCSD extensions and record a name and greeting. The new UC San Diego Unified Messaging system also provides an option to enable the Speech-to-Text feature which allows users to receive email transcript of each voicemail.

Critical Concepts


Steps to Take


1. Begin the voicemail tutorial

  1. Call UC San Diego Unified Messaging:
    • If you are on campus, call 42000
    • If you are off campus, call (858) 534-2000, and press # to access the system.
  2. Enter your 5-digit extension
  3. Enter your default Security Code "0000"

Note: Your mailbox ID number is the same as your 5-digit telephone extension number.

2. Setup a new Security Code

  1. Press 3.1.4
  2. Enter a new Security Code on the keypad.
    • Must contain only numbers and be at least 4 numbers long
    • Cannot be the same as your previous Security Code
    • Cannot contain single repeated numbers (e.g., 1111)
    • Can't contain consecutive numbers (e.g., 1234)
    • Can't be the same as your extension
  3. Confirm/ verify your new Security Code to complete the process

Note: For security reasons, you must change your Security Code (from the default 0000).

3. Record your name

  1. Press 3.1.5
  2. Press 2 to record your name.
  3. Press 2 to stop the recording.
  4. Press 5 to save
  5. Press 6 to review
  6. Press 4 to rerecord
  7. Press * (star) to cancel
  8. Press # (pound) to listen to this menus options

4. Record your greeting

  1. Press 3.1.3
  2. Press 2 to record your greeting.
  3. Press 2 to when done recording.
  4. Press 5 to save
  5. Press 6 to review
  6. Press 4 to rerecord
  7. Press * (star) to cancel
  8. Press # (pound) to listen to this menus options

Note: You can change your Security Code or recorded name at any time by selecting Personal Options from the main menu.

If you still have questions or need additional assistance, please submit a ticket or call the ITS Service Desk at (858) 246-4357