Overview
UC San Diego has an enterprise license with Zoom, allowing community members with active directory credentials to host and attend meetings easily.
This article provides instructions to all UC San Diego community members on how to record a video to the Zoom cloud (i.e. not to one's local hard drive).
Critical Concepts
Assumptions
- Zoom is installed. We assume you've gone through the steps to install Zoom on your computer.
- You have UC San Diego active directory credentials. You must be a member of the UC San Diego community (student, staff, instructor, etc.) in order to take advantage of enterprise-level features.
Things to Keep in Mind
- Be aware of the UCSD-Zoom data retention policy. Videos in the Zoom cloud will remain there for 30 days, after which time it will automatically be deleted.
- Be aware of the Kaltura-Zoom integration. All videos recorded to Zoom's cloud will automatically end up in your Kaltura media repository ("My Media" in either Canvas or MediaSpace). Remember, though, that all videos saved to Kaltura must be for teaching- and learning-related purposes.
- Be aware of the UCSD-Kaltura data retention policy. Your video will remain in Kaltura's cloud indefinitely, provided that you watch it at least once every 4 years.
- You can leverage the Zoom integration to create dual-stream Kaltura entries when recording to the Zoom cloud. If you configure your cloud recording settings in a particular way, the Kaltura entry will be a dual-stream video. See our article on how to create a dual-stream Kaltura entry with Zoom if you're interested.
- If you're waiting for your Kaltura entry, be patient. The Zoom-Kaltura integration takes a little while. Your recording is processed on Zoom's side, then sent to Kaltura where it's processed again. Kaltura is vague about how long you should expect it to take, but it could take several hours (depending on the length of your video).
- Avoid linking to videos in the Zoom cloud. Zoom provides the ability to link to videos in the Zoom cloud, but we've found that it isn't reliable. It's better to make your video available using Kaltura in Canvas or MediaSpace. Plus it'll only be in the Zoom cloud for 30 days.
- Be careful with how many layouts you record in Zoom. One area of which to be particularly aware is what "layouts" you choose to record (active speaker with shared screen, gallery view with shared screen, etc.). If you record more than one layout, all of those separate layouts will be piled into ONE Kaltura multi-stream entry. If you want a straightforward recording, just stick with "active speaker with shared screen." Check out our tutorial on how to use Zoom to generate a dual-stream Kaltura video if you're interested, though.
Steps to Take
Recording a Zoom video to the cloud is pretty straightforward, and chances are that you've done it before. With that in mind, there are three high-level steps:
- Configure your Zoom cloud recording settings (on the web)
- Configure your Zoom application settings (in the app)
- Record your video in Zoom
- Within a web browser, go to https://ucsd.zoom.us. If you're not already signed in already, do so.
- In the left navigation, click Settings.
- Click the Recording tab at the top of the screen.
- Scroll down to the "Cloud Recording" section and configure your cloud recording however you like.
- Scroll to the bottom of the section and click Save.
Next you'll want to configure various settings within the Zoom app to ensure that your video is as high-quality as possible.
Configuring these settings within the Zoom desktop application will try to ensure that your final video is as high-quality as possible.
- Open the Zoom desktop application on your computer.
- Open your Zoom preferences by clicking zoom.us and selecting Preferences.
- Click Video in the left navigation and select your video preferences. (We recommend setting high quality settings.)
Next, configure your audio settings.
- Click Audio in the left navigation and select your audio preferences. (We recommend setting high quality settings.)
After you're done configuring your audio and video settings in the app:
- Close the Zoom preferences window.
3. Record your Dual-Stream Video in Zoom

- Open the Zoom desktop application on your computer.
- Click the Home icon at the top of the screen. (You may default to it.)
- Click New Meeting.
- Within your Zoom room, and assuming you want to capture your voice and video, select and turn on your camera and microphone by clicking the microphone icon and the camera icon. (To make a nice shot, center yourself in the frame horizontally and make sure your eyes are in the top third of the frame vertically.)
- If you want to record your screen, click Share and select the screen or application that you want to record.
- Click the Record button and select Record to the Cloud.
- When you're done, click the button with the square in it to stop the recording.
Your video will need to be processed for a little while by Zoom, then it'll be sent to Kaltura, where it will also need to be processed. So it'll be a little while until it shows up in your Kaltura media repository. You can find it by clicking My Media in Canvas or MediaSpace.