Overview
Learn about the Tech Hub @ the Hive, walk up tech support for staff at Torrey Pines Center.
Hours and Location
Weekdays, 8 a.m. – 4:30 p.m. (closed noon - 1:00 p.m. for lunch)
Centrally located on the third-floor of the newly renovated Torrey Pines Center South, the ITS Tech Hub @ the Hive offers walk-up face-to-face support and expertise for your computing needs.
Services
No appointment required. If you can bring it in, we’ll work on it! Phones, tablets, and ITS issued laptops are all serviced at the Hub. Here is a sample of some of the services we offer:
- Installing and/or configuring applications
- BYOD support: install/configure work productivity apps
- Configuring mobile devices
- Troubleshooting WiFi connectivity
- Virus and malware removal
- Accounts: Resetting/changing passwords or two-step login questions
- Computer boot up issue diagnosis
- Spare accessories for loan: Laptop chargers, adapters, power strips, etc.
Our expert technicians will be able to assist with any and all technology-related questions. If your issue cannot be resolved at the Hub, we can assist with the creation and routing of your ServiceNOW ticket to ensure the quickest resolution possible.
If you still have questions or need additional assistance, please contact the ITS Service Desk. You can call us at (858) 246-4357, email us at support@ucsd.edu, or submit a ticket at support.ucsd.edu.