Setting up iOS Mail App for Microsoft Exchange


Overview

Find out how to set up the mail app (IOS native mail client) for Office 365 Exchange (Outlook) for iPhones/iPads.

Critical Concepts

Steps to Take

  1. Go to your Settings.

  2. Scroll down, go to "Apps" and then "Mail" within your Settings

    "Apps" setting highlighted on the settings page

  3. Select "Mail Accounts"

    iOS Mail settings with 'Mail Accounts' highlighted

  4.  Press "Add Account"

    iOS Mail settings with 'Add Account' highlighted

  5. Pick "Microsoft Exchange" from list of services. 

  6. Type in your UC San Diego email address. For Description, type "UCSD Exchange." Then, click "Next."

    Exchange account page with email and description filled out

  7.  There will be a pop up confirming if you'd like to log in. Press "Sign In."

    Pop up asking to confirm sign in for "ucsd.edu" Exchange account with the "Sign In" button highlighted

  8. Sign in using your UCSD credentials. 

    UC San Diego log in page with credentials filled out

  9. You will be prompted for your Two-Step login.
  10. To approve the Push, choose Approve on your Phone. 

  11. Open the mail client. Your UC San Diego Email will open. It may take a bit for the emails to sync to your app.

If you still have questions or need additional assistance, please contact the ITS Service Desk:

Call us at (858) 246-4357
Email us at support@ucsd.edu
Submit a ticket at support.ucsd.edu.